Privacy Policy

When you reach out to us or sign up for something, we might collect:

• Name & Contact Details - Pretty standard stuff. Your name, email, phone number if you wanna chat.
• Company Information - If you're reaching out for business, we'll grab your company name and role.
• Project Details - Whatever you tell us about what you're looking to create. This helps us understand your vision.
• Payment Information - When we're working together, we'll need billing details. Don't worry, we use secure processors for this.

Like most websites, we collect some technical data when you visit:

• Device & Browser Info - What you're using to browse, screen size, that kind of thing.
• IP Address - Your general location (city-level, not your exact house, relax).
• Usage Data - Which pages you visit, how long you stay, what you click on. Helps us improve the experience.
• Referral Source - How you found us - search engine, social media, or maybe someone told you about us.

We're not collecting data just for fun. Here's what we actually do with it:

• Provide Our Services - Can't really create your brand strategy without knowing who you are, right?
• Communication - Responding to your inquiries, sending project updates, the usual back-and-forth.
• Improve Our Work - Understanding how people use our site helps us make it better.
• Marketing (With Your Permission) - Sometimes we'll send newsletters or updates about new services. You can opt out anytime.
• Legal Compliance - Gotta follow Canadian privacy laws and keep records for tax stuff.

Yeah, we use cookies. Not the chocolate chip kind, unfortunately. Here's the breakdown:

• Essential Cookies - These keep the site working. Can't really function without 'em.
• Analytics Cookies - Help us see what's working and what's not. We use tools like Google Analytics for this.
• Preference Cookies - Remember your settings so you don't have to keep choosing them.
• Marketing Cookies - Track if our ads are actually doing anything. Only if you're cool with it.

Most browsers let you control cookies. You can block them, but honestly, the site might not work as smoothly.

We don't sell your data - that's not our thing. But we do work with some trusted partners:

• Hosting Providers - Our website's gotta live somewhere. They keep everything running smoothly.
• Analytics Tools - Google Analytics and similar services help us understand site traffic.
• Email Services - For newsletters and project communication. They keep your email address.
• Payment Processors - Stripe, PayPal, etc. They handle the financial stuff securely.
• Cloud Storage - Where we keep project files. Everything's encrypted and protected.

All these partners have their own privacy policies, and they're required to protect your data just like we do.

We take security seriously. Here's what we do to protect your info:

• SSL Encryption - Everything's encrypted when it travels between your browser and our servers.
• Secure Servers - Our hosting uses industry-standard security protocols.
• Limited Access - Only team members who actually need your data can see it.
• Regular Backups - We keep secure backups in case something goes wrong.
• Data Minimization - We only keep what we actually need and delete the rest.

That said, no system is 100% bulletproof. If there's ever a breach, we'll let you know right away and tell you what to do.

Under Canadian privacy law (PIPEDA), you've got some solid rights:

• Access Your Data - Ask us what info we have on you. We'll send it over.
• Correct Your Data - If something's wrong, let us know and we'll fix it.
• Delete Your Data - Want us to erase everything? Just ask. (We might need to keep some stuff for legal reasons though.)
• Opt Out of Marketing - Unsubscribe links are in every email. One click and you're out.
• Data Portability - Want to take your data somewhere else? We can export it for you.
• Withdraw Consent - Changed your mind about something? You can revoke permission anytime.

To exercise any of these rights, shoot us an email at hello@obsidrixhollowverse.info. We'll get back to you within 30 days.

Our services are aimed at businesses and professionals. We don't knowingly collect data from anyone under 18. If you're a parent and think your kid gave us their info, please reach out immediately and we'll delete it.

Honestly, our dark fantasy aesthetic probably isn't their vibe anyway - but if we find out someone under 18 is using our services, we'll remove their data right away.

Things change. Laws get updated, we add new services, whatever. When we update this policy, we'll change the date at the top and let you know if it's a major change.

If the changes are significant, we'll send you an email or put up a notice on the site. Keep checking back every now and then - we promise to keep it readable.

Got questions about this policy? Wanna exercise your privacy rights? Just reach out:

We'll do our best to respond within a few business days. If you've got a formal complaint about how we handle your data, you can also contact the Office of the Privacy Commissioner of Canada.